Licence Controller Qualification (LCQ)
Take the next step in your hospitality career
If you want to move into a Duty Manager role in New Zealand, you’ll need your Licence Controller Qualification (LCQ). This qualification shows you understand the law, host responsibility, and how to keep customers and staff safe in licensed venues.
At Pop! Training, we make LCQ training supportive, practical, and motivating, giving you more than just a certificate. You’ll leave with the confidence and skills to take on greater responsibility in your hospitality career.
What is the LCQ?
The Licence Controller Qualification (LCQ) is a nationally recognised qualification required if you want to apply for a Duty Manager Certificate under the Sale and Supply of Alcohol Act 2012.
It proves you have the knowledge and skills to:
- Manage the sale and supply of alcohol responsibly
- Meet legal requirements and compliance standards
- Promote host responsibility and safe service
- Handle difficult or intoxicated customers confidently
Why choose Pop! Training for your LCQ Training?
We know hospitality is a fast-paced industry, so we keep our courses short, affordable, and practical. Our difference is in how we teach:
- NZQA-accredited training recognised nationwide
- People-first approach – small classes, supportive trainers, and a welcoming environment
- Real-world skills – conflict management and communication strategies you can use on the job
- Flexible regional delivery – courses available in Wellington, Hawke’s Bay, Bay of Plenty, Palmerston North, and beyond
Learners often tell us they walk away not only with their LCQ, but with renewed motivation and confidence in their hospitality careers.
Course Details
Course length
1 day
Cost
$255 incl. GST (training only)
Location
Regular courses across Aotearoa New Zealand, especially in regional centres
Requirements
You must be 18 years or more to apply for a Duty Manager Certificate with your LCQ
Unit standards
Regular courses across Aotearoa New Zealand, especially in regional centres
4646 – Demonstrate Knowledge of the Sale and Supply of Alcohol Act 2012 and its implications for licensed premises
16705 – Demonstrate Knowledge of Host Responsibility requirements as a duty manager of licensed premises
How the process works
Complete your LCQ training with Pop! Training
Receive your LCQ certificate (NZQA-accredited)
Apply to your local council for a Duty Manager Certificate
Step into leadership with the skills and confidence to run a licensed premises
Learner testimonials
“I LOVED pop training, Ben was one of the best teachers ever. He explained everything so well and quickly, he answered every question and made my LCQ course the best possible learning experience. Thank you Ben!! Love your work!!.”
“I recently attended the LCQ course and it was excellent! Ben is very friendly, humorous, and highly experienced. The training was engaging, easy to follow, and we learned a lot. Highly recommend this course to anyone looking to complete their LCQ qualification.”
“Really enjoyed my LCQ training with Pop – a really fun and informative day which made the information really set in. 10/10 would recommend.”
Ready to step up in hospitality?
Becoming a certified Duty Manager opens the door to new opportunities, higher pay, and leadership roles in the hospitality industry.
Let’s make your training POP!
Join the Pop! Training Family
Whether you’re looking to start a new career, gain a promotion, or make your workplace safer, Pop! Training is here to support you.
Let’s make your training POP!