COA Mandatory Training

Start your career in security with confidence
If you want to work as a security guard, crowd controller, or in other frontline security role in New Zealand, you’ll need a Certificate of Approval (COA).
This is your licence to work in the industry. Your first step is to complete COA Mandatory Training with an NZQA-accredited provider like Pop! Training.
Our super-charged COA courses are delivered by some of the best security trainers in the business. At Pop! Training, we make the process simple, practical, and supportive so you can get qualified quickly and start earning sooner.
What is a COA?
A Certificate of Approval (COA) is issued by the Private Security Personnel Licensing Authority (PSPLA). It’s a legal requirement for anyone working in security roles, including:
- Security guard
- Crowd controller
- Property guard
- Confidential document destruction worker
- Security technician
Without a COA, you cannot legally work in these jobs.

Why choose Pop! Training for your COA?
Getting qualified is important but how you learn matters just as much. At Pop! Training, we don’t just tick boxes. It’s about:
Delivering NZQA-accredited training recognised across New Zealand
Keeping classes small and supportive so no one is left behind
Adapting to different learning styles, making training accessible to everyone
Focusing on real-world skills like conflict management and communication
Bringing energy, care and hospitality into the classroom so you feel confident and welcome.
Learners tell us they value the personal support, the energy in the room, and the practical way we deliver training.
Course Details
We offer this course as two options:
2-Day Classroom Course
Face to face training with a qualified trainer in a classroom environment. You’ll be guided through all the learning material for all 3 units and complete written assessments and practical activities.
Blended Learning
For those who like learning online or are unable to attend a 2-day course. You’ll do the reading and assessments for 2 of the units online, then attend a one-day classroom session to complete the practical instruction and assessments.
Cost:
$580 incl. GST – Training and COA application
$300 incl. GST – Training only
Location:
Check our Course Calendar to see which options are available in your area
Requirements:
You must be 18 years or more, a NZ citizen/resident/visa holder, and complete mandatory training before applying to PSPLA.
Unit standards:
The course includes written or online assessments and practical activities to achieve the following NZQA Unit Standards:
27360 – Demonstrate knowledge of managing conflict situations in a security context
27361 – Manage conflict situations in a security context
27364 – Demonstrate knowledge of the security industry in the pre-employment context
How The Process Works
Complete your COA mandatory training
With Pop! Training
Apply to PSPLA
With your training record, ID, references, and application fee
Start working on a Temporary COA
(valid for 3 months) While your full licence is processed
Receive your full COA
(usually within 4 weeks) and continue building your security career
Learner testimonials
“Gained essential skills for my COA – Ben, the instructor was the perfect blend of professional and friendly and took care in his work – I’d recommend this course to anyone wanting to get into this field of work.”
“I recently completed a security training session and was genuinely impressed by the overall experience. The content was clear, easy to follow, and well-structured, making it simple to understand even for those new to the topic. The trainer was engaging, knowledgeable, and kept the session interactive, which made it enjoyable and informative. It was a great learning experience, and I came away with practical knowledge that I can confidently apply in the workplace. Highly recommend this training for anyone looking to build their understanding of security practices.”
“Great people, great course’s, would 100% recommend to go here for your certificate of approval.”
Ready to start your security career?
Your future in security begins here. With Pop! Training, you’ll leave with the knowledge, confidence, and qualification to get started right away.
Let’s make your training POP!
Join the Pop! Training Family
Whether you’re looking to start a new career, gain a promotion, or make your workplace safer, Pop! Training is here to support you.
Let’s make your training POP!